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Well according to OVH the problem is finally resolved. I plan on making an event for tomorrow night. When i have time today i will go through all VIPS to extend their time as intended.

Unrelated but i updated how emailing works. i just tested with gmail so far which seemed to work. If you encounter problems you should probably inform us.

Hello, we talked about your admin application and decided for now not to accept it. If we get to know you better you should definitely try again.

Considering its friday and they still did not write anything about a complete fix it might first be next week if even there :_:. once the lag is fixed me or somebody else from staff will have to compensate everybody who had VIP back on the 9th march.

After OVH fixed the lag there will be two mid week events + weekend event. The midweek events will be a special exception and reward VIP again. VIP time extending was also still not handed out due to me being busy but also due to OVH still not fixing the issue. More info will come after i am...

OVH customer support wrote back to me literally 3 minutes before closing for today. At least they turned the problem into something that they officially recognize as a problem. "thank you for the feedback. We inform you that the difficulties you encountered are due to an accident currently...

well fingers crossed for tomorrow. but you should not expect anything to be done by 16:00, maybe at 23:00 first. So essentially maybe its first good on tueseday. Otherwise we are already looking at other options however i really cant put any time into those before friday. so you unfortunatly...

Well we had more lag again. i did the only thing that there really is to do: i rebooted the machine into rescue mode, ran the commands again that the customer support requested the other two times and then responded to the ticket again explaining them the issue continues. Most likely we first...

the ovh technician said they finished their work. in the end they decided to replace the machines motherboard. Does that solve the problem? we will have to see if any lag continues over the next couple of days.

i can also just extend it for every other VIP except of you if you want it :D. but i do think its needed, its also what we always do when downtime happens hue

considering the downtime we experienced so far it will be necessary to extend each VIP's duration by 2-3 days.

Update on the situation: OVH said they will have a technician look at the actual problem. It sure feels surreal that OVH gives us actual customer support right now after going through years of experience with soyoustart's customer support (their daughter company).

okay the situation is not solved, servers will go offline again for now

I got a response from OVH customer support after filling out the information they demanded. They gave me instructions to follow which they hope will resolve the problem. When i get back to my apartment soon i will follow their instructions. They said if lag afterwards still continues i will have...

In worst case i might start with migrating the gameservers to another OVH datacenter around 23rd may. It depends on ovh and how the problems continue.

we should expect more downtime tomorrow.

I am very short on time due to being busy IRL and i understand that there has been lag issues since saturday. i plan therefore today still to put the servers offline for some testing. This might include several waves of downtime potentially not just today but also tomorrow or on other days. I...

happy birthday my man

sorry for deleting bantus original thread, was testing things regarding the event notification bot.

Don't forget to join the CS:S Zombie Escape Server saturday the 10th of February 2024. The hour will be 18:00 Amsterdam time. You can convert to your own timezone by using this website: https://www.worldtimebuddy.com/ You can also follow the countdown on the forum. How will the Event be? We...